NW Siding :: FAQ - Frequently asked questions about Home Exteriors

FAQ - Frequently Asked Questions

I have defective siding on my home what do I do?

I already have a bid from NW Siding, how do I accept it?

What different types of siding does NW siding install?

NW Siding is scheduled to replace my siding what happens now?

How does the payment schedule work?

Why did I receive a notice of right to lien?

Is NW siding licensed, bonded and insured?

I'm selling my house, how does this effect siding replacement?

What is the warranty on HardiPlank and is it transferable?

Is painting included in my bid? How does the painting work? Where do we go to find paint colors and are we limited on color selections?

How is cedar lap siding applied, i.e.; with nail guns, hand nailed?

We want our trim painted, what does this include and can we change the color of the current trim?

What if we want our door painted? And are the garage doors and back doors included or are these at an additional charge?

How long does NW Siding Contractors, Inc.’s warranty its work? And what does it cover?

If a crew starts our project on a Monday, will the same crew continue with the siding replacement till it is completed? Do the same crews reside that paint?

How long do most resides take from start to finish?

Do you take Visa/Master Charge?

I am selling my house, can I have payment come from the closing proceeds?

Can I see samples or meet with a Project Manager?

Have a question that's not listed here? Let us know at nwsiding@nwsiding.com

I have defective siding on my home what do I do?

Contact NW Siding to get bid, we can stop by any weekday to measure the house. It is not neccasary for the home owner to be present, however we are happy to make appointments. NW Siding will leave the bid on the door step before they leave. Please look through the following questions and answers for more information of what to expect.

(503)-925-8700

nwsiding@nwsiding.com

I already have a bid from NW Siding, how do I accept it?

Just sign the bid, and send it in. Then contact NW Siding and we can schedule an appropriate start date. Keep in mind that summer is our busiest season and we may be booked a couple of weeks out. We schedule most jobs so that the installation starts on Monday and end on Friday, we will probably paint the following week. We do however allow a full two weeks, or ten working days for the project just in case. Please remember every job is different.

What different types of siding does NW siding install?

We install HardiPlank products: cedars and decorative trim and shingles.

If you don't see what you want here give us a call we can make special orders.

NW Siding is scheduled to replace my siding what happens now?

First please remove any interior wall hangings mirrors or shelving that might fall due to the vibration involved in installation. This also includes rakes or other yard tool that might be hanging in the garage that could fall on cars. Also throughout the process we will need access to the breaker box which is usually located in the garage. Some people leave the side door unlocked or pull the emergency release on the garage door opener. Next the package from the lumber yard will arrive on the day the project is scheduled to start or a few days earlier. The work crew will usually leave some equipment on site, but the site will remain clean. The defective siding will be removed and properly disposed of. At this point fences, and lighting fixtures will be removed. The new siding of the homeowners choice will be installed. Caulking will be used on the cut ends of all boards and around the windows. We will replace all corner boards, electrical wiring, and gutters each day as we finish residing an area. Painting will happen as soon after installation as weather permits.

How does the payment schedule work?

The payment terms as are stated on the bottom of your proposal are, 35% of the total when the material are delivered, 50% when the siding is installed, and the remaining 15% when the project is complete. So there are no deposits or prepayments to worry about.

I'm selling my house, how does this effect siding replacement?

NW Siding is happy work with everyone involved; buyers, sellers, realtors, etc. We can help to come up with a solution that will satisfy everybody's needs. We will even take payment from escrow if the house is in closing.

Why did I receive a notice of right to lien?

Please note it is NOT a lien. The information is provided for your protection. By Oregon law any party who supplies materials or labor on you project, must provide the homeowner a notice of right to lien if that party wishes to retain the right to lien. Also know that even if you pay the contractor, the suppliers of material and labor can still put a lien on the property if the contractor doesn't pay them. To protect yourself make checks payable to both your contractor and the lumber yard, so that the material supplier must endorse the check before the contractor can deposit it.

Is NW siding licensed, bonded and insured?

NW Siding complies by all the statute set forth by the State of Oregon, and the Oregon Construction Contractors Board. We are licensed, bonded and insured in accordance with the law.

Member since 1989

What is the warranty on HardiPlank and is it transferable?

James Hardi provides a 50 year limited transferable warranty for HardiPlank

Is painting included in my bid? How does the painting work? Where do we go to find paint colors?

Unless otherwise specified painting is included in the bid. NW Siding Contractors Inc. trusts the quality of Sherwin Williams A-100 paint. You can pick up a color chart from any of the Portland area Sherwin Williams stores. Choose one color for the body and one for the trim. The painting will start after the new siding is installed, providing the weather cooperates.

How is cedar lap siding applied, i.e.; with nail guns, hand nailed?

The correct method for installing cedar lap siding is hand nailing. At NWSC we understand the importance of using the correct installation procedures for all the products we provide.

We want our trim painted, what does this include and can we change the color of the current trim?

Trim is included in the cost of the bid. All the trim prepared and hand painted. Trim includes the gutters, fascia boards, and door trim. Special window trim and deck rails are extra.

What if we want our door painted? And are the garage doors and back doors included or are these at an additional charge?

The main garage door is included, all other doors are extra.

How long is NW Siding Contractors, Inc.’s warranty? And what does it cover?

NWSC provides a three workmanship warranty. All product warranties are cover by the manufactures.

If a crew starts our project on a Monday, will the same crew continue with the siding replacement till it is completed? Do the same crews reside that paint?

Over the process two different crews will work on you home. One crew that specializes in the siding replacement, then a crew that only paints.

How long do most resides take from start to finish?

The average residing process on your home should only take 5 working days, we do however provide a full ten working days, just in case . The painting schedule is contingent on good weather.

Do you take Visa/Master Charge?

We except Visa or Master charge cards only.

I am selling my house, can I have payment come from the closing proceeds?

If the house is in closing NW Siding will agree to accept payment directly from escrow. To set up this form of payment we need the name, address, phone number, and contact name for the title company, and the real estate agent.

Can I see samples or meet with a Project Manager?

Absolutely, please send email to nwsiding@nwsiding.com call us at 503-925-8700, let us know if you have any specific questions or information you request.